Join 100+ hospitals nationwide
















Vital brings AI-powered guidance to patients and families across every care setting, from the ER to discharge and beyond.




+35%
LWOBS reduction
Happier patients, less stressed staff
63%
Patient usage rate
5x higher than your EHR during a visit
+25%
Extra follow-ups
Less leakage, more revenue to owned specialists
















“The most innovative and user friendly experience in any medical setting I have ever been in. Phenomenal.
I was updated every step of the way.”
“Children’s Hospital Los Angeles is committed to creating a compassionate and welcoming healing environment, and we recognize the value in bringing personalized, innovative digital tools to enhance the patient family experience. Parents and caregivers can sometimes be anxious when their children are in the emergency department, but transparent communication and real-time updates can help to alleviate some of that anxiety.”
“Vital helped us re-establish trust—giving patients and families the guidance they needed while empowering staff with fewer distractions and more meaningful interactions. It created a sense of clarity in the ED, transforming the experience for everyone involved.”
“The feedback from our teams has been overwhelmingly positive. Vital isn’t just improving patient experience—it’s making life easier for our staff and is driving real outcomes.”

AI-powered communication reduced left-without-being-seen rates to 1% and generated an 18x return on investment across ED and inpatient care.

Mercy Gilbert Medical Center generated $36M in downstream revenue and achieved an 18x ROI by transforming the emergency department patient experience.

LCMC Health used real-time patient feedback to boost staff satisfaction by up to 90% and lift HCAHPS communication scores, with 9 metrics hitting 7-year highs.
Our patient experience technology solutions are designed to be hyper-intuitive and easy to navigate - resulting in extremely high utilization by your patients, their families, and hospital staff across all healthcare settings.
Our patient experience platform offers lite and full versions that are integration-ready for any Electronic Health Record system with FHIR, HL7, or ADT feeds, ensuring seamless healthcare technology implementation across Epic, Cerner, Veradigm, and other major EHR systems.
View EHR integration guideOur patient experience technology platform maintains the highest healthcare security standards with active HITRUST and SOC2 certifications, comprehensive HIPAA compliance protocols, and enterprise-grade data protection for patient information and healthcare data.
View security & compliance documentation