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How Vital Integrates

A high-level overview of how Vital connects to your systems.

Vital connects to your existing systems and turns real-time clinical data into a guided experience for patients and staff. It's designed to fit alongside your EHR with minimal effort from your team.

The basics

  • We read data; we don't write back. Vital receives a real-time copy of the relevant data from your EHR and never writes into your system, so there's no impact on your clinical workflows or documentation.

  • We meet you where you are. Vital supports both HL7v2 and FHIR, so most health systems can connect using interfaces and standards they already have.

  • Data is secure in transit. Data is exchanged over encrypted channels — HTTPS, SFTP, or VPN.

How the flow works

  1. Your EHR and source systems generate data as patients move through care.

  2. That data is sent to Vital over a secure, encrypted connection.

  3. The Vital platform receives it in real time, identifies the patient, and follows their visit from arrival through discharge.

  4. Vital powers two experiences from that data: a patient experience (invites, real-time status, wait-time estimates, and education) and a clinician experience through the Vital Care Team app.

What drives the experience

As a patient moves through their visit, different kinds of data keep their experience current — registration and visit updates establish and track the visit, while orders, results, and clinical notes drive the step-by-step updates a patient sees. You choose the feeds that match the products you've enabled.

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