Our Reach

28 Health Systems

100+ Hospitals

1M+ Patients served

Founded in 2017

Our Story

Vital is on a mission to create beautiful, intelligent software for patients and providers. And we're not just saying this...

We're doing it.

Our talented team of AI aficionados, UI experts, medical professionals, and health system executives have built solutions that radically change the way health systems, providers, and patients interact in and beyond the hospital.

Founded by Mint.com creator Aaron Patzer and Emergency Physician Dr. Justin Schrager, we inform and engage over one million people per year. More than 100 hospitals use Vital to make patients happier, drive growth, achieve better clinical outcomes, and reduce workload for care teams.

Our Values

Our Core Beliefs

These are the guiding principles of everything we do at Vital.

Health Centric

Our goal is to create beautiful, intelligent software for patients and providers:

To enable clear, calm, personalized guidance during and after acute or episodic health events.
To translate what providers are doing and saying into understandable human terms.
To motivate decisions with data and achievable actions across the care continuum.

Constant improvement

We continually innovate and push the bounds of health tech. That means AI and algorithms everywhere. Easy to use internal tools to make a small team more productive.

Intuitive

Vital is easy to use, with little-to-no training. We create software that people actually understand and can use.

Mission-driven

This is a decades-long business, and we care about this industry. Making a difference is important to us.

Who We Are

Meet Our Leaders

Founder of Mint.com and former VP of Product Innovation at Intuit, Aaron harnesses his AI expertise to innovate in healthcare. With 10 patents in algorithms, and multiple design awards, his life's mission is to make the complex simple.

Aaron Patzer

Chief Executive Officer

Author of 20+ papers with a focus on responsibly advancing the use of AI in healthcare, Justin's mission is to use technology to improve the acute care experience for patients, their families, and the people who take care of them in the hospital.

Justin Schrager, MD

Chief Medical Officer, Emergency Physician

With a strong track record in accelerating startups and software teams, Te leads and optimizes Vital's data security, IT infrastructure, and machine learning initiatives. He is passionate about advancing healthcare tech.

Te Riu Warren

Chief Technology Officer

Kevin leverages his deep experience in B2B SaaS solutions and health tech to help hospitals form more meaningful connections that drive patient loyalty and strong business performance. An avid runner, Kevin lives in beautiful Boise, Idaho.

Kevin Tiemann

Senior Vice President, Growth

Reviews

Stories from Our Clients

There's no question about it. This technology and our methods of high reliability have really achieved some amazing results.
Mark SlyterDSc President and CEO, Dignity Health East Valley Arizona

Patients who use ERAdvisor are better prepared, are calmer about waiting and visits go more smoothly.
Emergency Physician

This platform not only fits within our existing processes, it enhances them without adding to our staff's workload, which has been crucial for our operational success.
James FountainExecutive Director of Emergency Services, West Tennessee Healthcare

The increase in staff recognition has been so significant, people working in other areas of the hospital have started asking me what our secret is.
Trey PlaisanceClinical Director, West Jefferson Medical Center Emergency Department

Committed to
Healthcare Excellence