Brief

Enhances patient outcomes and strengthens loyalty with a dramatic improvement in follow-up care completion
Vital Access uses clinical context and AI to match patients with the perfect follow-up care. This leads to a completion rate 5x higher than typical find-a-doc tools. Patients are more likely to return to your health system instead of turning to competitors or using other scheduling tools like ZocDoc or WebMD.
Whether powered by your EHR or a 3rd party vendor, your existing find-a-doc is too hard. It forces patients to sift through dozens of providers, then filter by insurance, location, availability and language - which (for existing patients) you should already know.
One CMO told us the typical "success" rate of their find-a-doc was 3-4%. Vital Access super-charges follow-ups for existing patients through hyper-relevance. The result is a 30%+ completion rate, and millions of dollars in leakage prevented.
Vital | Typical Find-a-Doc (EHR or 3rd party) | |
---|---|---|
Outcomes | Vital | Typical Find-a-Doc (EHR or 3rd party) |
Success rate | 30% | 3-4% |
Typical revenue generated | $3-4M per hospital | No published results |
ROI vs. spend | 10x typical | No known ROI |
Technology | Vital | Typical Find-a-Doc (EHR or 3rd party) |
Precise sub-specialty matching | Manual via referrals | |
Load balancing vs. availability | ||
AI matching algorithm | ||
Zero-filter approach | ||
Patients Served | Vital | Typical Find-a-Doc (EHR or 3rd party) |
Post-discharge follow-up | ||
New patients |
Integration through FHIR (preferred) or HL7 with every major EHR.
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