Availability: Vital Emergency · Vital Inpatient
Patients, and anyone following a shared visit, can find practical information about the facility without asking staff: where to park, where to eat, when visitors can come, and how to get around the building. It sits under Additional Information at the foot of the visit page, so it is always a scroll away rather than a separate destination.
The Additional Information tiles on the visit page
What is included
Each tile opens one topic. The set is configured per facility, so a hospital chooses which appear and what each one says.
Tile | Typically holds |
Location & Hours | Address and opening hours for the department |
Hospital Map | A map of the site or building |
Parking | Where to park and how to pay |
Visitor Hours & Policy | When visitors are welcome and any limits |
Food & Drink | Cafeterias, vending and hours |
Gift Shop | Location and hours |
Hospital Info | General information and facility branding |
In Vital Emergency, facilities can also surface Wi-Fi details, a link to the Patient Portal, and Entertainment options for the wait.
Why it matters
These are the questions that otherwise interrupt a nurse mid-task. Answering them in the app keeps the care team on care, and gives family members following along the same answers without a phone call to the department.
Frequently asked questions
Can the facility change what appears here?
Yes. The tiles and their contents are configured per facility through the Vital customer success team.
Does someone following a shared visit see the same information?
Yes. The Additional Information section is part of the shared view, so a family member sees the same tiles as the patient.