Care Experience Products
Vital's patient- and clinician-facing apps that guide patients through their visit.
30 articles
Getting Started
How patients get into the app and what to expect.
Waiting Room & Visit Progress
What patients see while waiting to be seen.
- Visit OverviewHow the app guides patients through their visit steps.
- Wait Time and Treatment EstimatesHow Vital estimates and displays wait times.
- Busyness HistogramShows how busy the facility is by day and hour.
- Task BarEngages waiting patients with tasks and education.
- Tips for a Faster VisitTips that help patients speed up their visit.
During Your Stay
Tools and info for patients while they're being cared for.
- Today's Care TimelineA step-by-step timeline of an inpatient stay.
- Your Care TeamShows patients who is caring for them.
- Maps and InfoFacility maps, hours, and contact information.
- Service RequestsHow patients request items from their care team.
- Share Visit ProgressHow patients share visit updates with family.
- Confirm Your DetailsHow patients confirm their contact and care details.
Health Information & Education
Personalized education and lab results for patients.
After Your Visit
Discharge summaries and prescription savings after care.
Vital Care Team (Clinician App)
The staff-facing app for managing patients and alerts.
- Vital Care Team OverviewAn overview of the clinician-facing Vital Care Team app.
- Logging into Vital Care TeamAccessing Vital Care Team, your patient communication and care coordination
- Patient ListThe list of patients currently in the facility's care.
- End a Patient VisitHow to Manually End a Patient Visit
- Patient InviteHow staff invite patients or family to the app.
- Direct MessagingHow staff text patients from the patient list.
- AlertsPatient requests and clinical events staff can follow.
- Patient DetailsThe patient information staff can view.
- SettingsManage staff access and alert subscriptions.
Vital Guard
AI that flags incidental radiology findings for follow-up.