Settings in Vital Care Team holds four pages. Two of them are often confused, so it is worth being clear from the start: Availability governs what patients can do, and Notifications governs what reaches you.

Open Settings from the left sidebar, or from the navigation bar on a phone.

The four Settings pages

Controls when patients can raise each task type at each location, and explains why a request is unavailable. Task types run in Staffing, Scheduled, or Staffing & Scheduled mode.

A staffing-based task type is unavailable to patients when no staff member is subscribed to that location, even inside operating hours, and the page flags this as missing staff coverage. See Availability Settings in Care Team. The History tab records what changed and when, which matters when a request stopped being offered and nobody is sure why.

Each staff member sets their own preferences here: a master switch, a per-facility toggle, the locations they cover, and the task types they want.

A request notifies a staff member only when it matches both a selected location and a selected task type. Preferences belong to the account rather than the device, so they apply everywhere that account is signed in. See Notification Settings in Care Team.

Displays your account details, facility assignment, and notification preferences. Your roles determine which sections and features are visible in Care Team.

Gives managers and administrators a view of every team member's notification status, task type subscriptions and location coverage, for auditing cover before a shift and for troubleshooting alerts afterwards. It is visible to Care Team members with a Management or Notification Admin role. See Team Page in Care Team.