When you come across an issue, or have a question about how the apps work, our Support team is available to assist. Vital Support can be engaged via email or from within the Vital Care Team application itself.
(Preferred Method) Clinicians can report an issue for themselves or for a specific patient from within Vital Care Team, under the patient details page (see "Report an App Issue for a Patient" in Patient Details), or by selecting Report Issue in the bottom left of any screen within Vital Care Team. This helps limit the amount of PHI that needs to be included in the report.
Otherwise, email our team at at support@vital.io with as much detail as you can provide.