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Add a Phone Number for SMS Alerts

Add a mobile phone number to receive Care Team alerts via SMS.

Add your mobile phone number so Vital can send Care Team alerts by text message. You can add your number from your profile or from your notification settings.

Add your number from your profile

  1. Go to Settings > Profile.

  2. Under Mobile Number, select Add.

  3. Enter your mobile phone number, then complete the steps shown.

Add your number from notification settings

You can also add your number from Settings > Notifications. In the Text messages section, select Add a number, then follow the steps shown.

Add your number from the Notifications popover

  1. Select the notifications button at the top of the Tasks page.

  2. In the Delivered by section, select Add next to SMS.

  3. Enter your mobile phone number, then complete the steps shown.

Frequently Asked Questions

Why does the Text messages section say alerts can only arrive by push?

No phone number is on your profile. Add your number from Settings > Profile.

Why does the page say “No push devices either. You won’t receive alerts”?

Your account has no phone number and no push device set up. Add a phone number, or turn on Push on this device in Settings > Notifications.

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