Vital

UrgentCare

Built for revenue & reputation

Vital elevates urgent care by anticipating wait times, simplifying discharge procedures, and offering tailored patient guidance, resulting in a more efficient experience for all

63%patient use
$500k+in extra follow-ups
+1.3-starsGoogle ratings

Built for revenue & reputation

Leveraging real-time EMR data, Vital UrgentCare guides patients from check-in to discharge and beyond. AI predicts wait times, explains test results, and provides eduction, all with zero staff involvement. Vital is the “easy button” for enhancing your urgent care.

Vital reduces no-shows, boost Google ratings by from 2.7 to 4.0-stars on average, and increases follow-ups to affiliated health systems & clinics. By preventing leakage, Vital pays for itself 10-100x over according to health systems like Dignity, UMPC, Emory and 20 others who use it.

Full product details

Features List

While other systems focus on pre-registration & appointment reminds, Vital UrgentCare is squarely during the visit and immediately after a visit (follow-ups, pharmacy pick-up). Every UrgentCare package comes with AccessAdvisor built-in.

Our consumer-grade user-experience is unmatched. No download, no username & password: the patient need only click a special secure text-message link. That's why 60%+ of patients use Vital.

OutcomesVital
Utilization during visit62%
Google Rating+1.3-stars (e.g. 2.7 => 4.0)
Follow-up revenue~$500k / facility
LoginVital
No download required
Secure password-less login
During VisitVital
Wait times >90% accurate
Step-by-step guide
Share with family
Lab results
Notes without medical jargon
Video education
AI-assigned
Post VisitVital
Discharge as a checklist
Follow-up reminders
AccessAdvisor (AI find-a-doctor matching)
Included in price
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Lead with patient experience

Book a 30-minute personalized demo to explore how Vital can help improve patient experience, lead to better outcomes, and pay for itself inside of a matter of weeks.

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