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Vital

Vital Urgent Care empowers patients with real-time updates and seamless check-in

Improve patient flow, satisfaction, and staff efficiency

Long wait times and inefficiencies can damage patient satisfaction and strain staff resources. Vital Urgent Care streamlines the patient journey, providing real-time updates, seamless check-in, and personalized care information — transforming the experience for patients, providers, and administrators alike.

Vital’s urgent care solution

Vital integrates AI and EHR data to deliver a modern, patient-first experience. Patients can stay informed, plan visits confidently, and provide feedback easily. The result? Optimized operations, satisfied patients, and empowered staff.

How it works

  • Real-time wait times:
    Patients receive automatic, accurate updates based on current volume, eliminating guesswork.

  • Online check-in:
    Patients can reserve a spot remotely, reducing congestion and making check-in seamless.

  • Personalized updates:
    Patients stay informed in their preferred language and receive tailored recommendations for follow-up care.

Benefits for everyone

For patients:

  • Save time with real-time information.

  • Plan visits confidently and avoid long waits.

For healthcare providers:

  • Allocate resources effectively.

  • Deliver faster, more efficient care.

For urgent care centers:

  • Reduce no-shows and walk-aways.

  • Attract more patients with modern, streamlined services.

For hospital administrators:

  • Gain insights into patient flow.

  • Improve operational efficiency.

Ready to cut wait times and boost satisfaction? schedule a demo