Vital Named #1 in Improving Patient Experience by KLAS Research

2024 KLAS Emerging Solutions Top 20

New technologies and companies continue to be developed to enhance healthcare, flooding provider organizations with options for technology and services. Amid all the development, vendor partners with significant potential to benefit organizations may be missed. Based on the opinions of 49 industry thought leaders, KLAS’ annual Emerging Solutions Top 20 report seeks to help healthcare organizations identify the new technologies best positioned to impact the Quadruple Aim of Healthcare. This includes (1) ranking emerging solutions by their potential to disrupt the healthcare market and (2) providing insights from participating healthcare leaders into what innovation themes organizations should be aware of as they seek to provide optimal patient care.

The companies ranked below are those that received the top 5 scores in relation to each arm of the Quadruple Aim: to improve outcomes, reduce the cost of care, improve the patient experience, and improve the clinician experience. Those ranked for each aim combine to make up the 2024 Emerging Solutions Top 20. In addition to being featured in this report, the top 20 emerging companies were recognized at the 2024 HLTH Conference in Las Vegas.

Vital ERAdvisor #1 in Improving Patient Experience: Keeping ER Patients More Informed and Engaged

“This solution could be a game-changer. Wait times and patient throughput are top of mind for all emergency departments, and the ability to communicate where the patient is in the process will improve patient satisfaction. There is some risk of frustration if the patient doesn’t move along as quickly as they expect, but the solution brings an interesting concept by telling patients where they are now.”