We crave happier, more confident, and engaged patients, loyalty and retention for downstream services and proven market share growth for you

Vital

Webinar

From confusion to connection

Key Stats

100+Hospitals
2M+Patients served
40%Improvement in patient satisfaction

Our Speakers

Justin Schrager
Justin SchragerChief Medical Officer and Co-FounderVital
Kristin Ebert
Kristin EbertHealthcare AdvisorFormer Chief Experience Officer
Kiyana Turner
Kiyana TurnerDirector Digital Transformation and InnovationChildren's Hospital Los Angeles
Kelly Nye
Kelly NyeGroup VP Marketing and Corporate AffairsAmerican Group HCA Healthcare

How 3 leading health systems are transforming patient experience with AI-powered solutions

Healthcare's patient experience crisis is real: 73% of patients report feeling confused about their care, while emergency departments see satisfaction scores plummet under pressure. But three leading health systems have cracked the code.

Children's Hospital Los Angeles, HCA Healthcare, and a major Midwest IDN are revolutionizing patient engagement with AI-powered communication tools that deliver the clarity, speed, and connection patients demand — without overwhelming clinical staff.

In this exclusive 60-minute panel, digital transformation leaders, chief experience officers, and marketing executives reveal the exact strategies they're using to bridge the gap between patient expectations and care delivery. You'll discover proven approaches that are driving measurable improvements in trust, satisfaction, and operational efficiency right now.

Key takeaways:

  1. Transform your approach with new research revealing why 73% of patients feel confused about their care and the critical satisfaction drivers that separate high-performing health systems from the rest

  2. Learn how Children's Hospital Los Angeles, HCA Healthcare, and a major Midwest IDN implemented AI-powered communication tools that deliver clarity, speed, and connection without overwhelming clinical staff

  3. Implement the exact strategies these leaders use to bridge the patient experience gap and drive measurable improvements in trust, satisfaction, and operational efficiency

Get instant access to proven strategies that are improving patient satisfaction right now

About Vital

Vital is transforming healthcare communication with AI-powered solutions that enhance patient experience while reducing administrative burden on healthcare teams. Our platform helps health systems deliver clearer, more timely, and more personalized patient communications.

Why healthcare leaders choose Vital

  • Seamless EHR integration

  • HIPAA-compliant AI solutions

  • Real-time patient feedback

  • Automated communication workflows

  • Comprehensive analytics dashboard