IT & Security
EHR integration made simple
Connect Vital to your EHR in 8-10 weeks with minimal IT overhead
8-10Weeks timeline
~10Total IT hours
FHIR + HL7Integration
Why IT leaders choose Vital
Modern standards - FHIR-first approach with full HL7 legacy support
Universal EHR support - Epic, Cerner, MEDITECH
Enterprise security - HITRUST and SOC2 certified, not just HIPAA compliant
Dedicated support - Expert integration team guides every step, 24/7 technical support
Proven process - Refined through 100+ implementations, predictable timeline
Fast ROI - 97% patient satisfaction rating, immediate patient experience improvements
Simple 5-phase process
Phases run concurrently. While the total timeline is 8-10 weeks, your IT team's involvement is minimal and spread throughout - averaging just 1 hour per week of your time.
Phase 1: Kickoff
Duration: 1 week total
Your IT time: 1 hour
What you do: Attend meetings, identify resources
What Vital does: Project planning, requirements gathering
Phase 2: Discovery
Duration: 1-2 weeks total
Your IT time: 1 hour
What you do: Review specs, determine connectivity and interface requirements
What Vital does: Interface design, establish timeline
Phase 3: Build & test
Duration: 3-4 weeks total
Your IT time: 4-6 hours
What you do: Establish connectivity, complete build, validate test scenarios, sign-off on changes
What Vital does: Complete internal build, extensive testing, internal configuration and validation
Phase 4: Training & awareness
Identify training needs and conduct clinical staff training on Vital Care Team
Discuss patient-facing marketing materials
Cover the timeline and wording of SMS messages sent to patients
Phase 5: Go-live
Duration: 1 week total
Your IT time: 1 hour
What you do: Go-Live support
What Vital does: Launch product, monitoring, reporting
The bottom line
Your 10 hours unlocks 200+ hours of expert implementation.
Technical requirements (all standard)
EHR compatibility
Epic - Full FHIR + Smart on FHIR ready
Cerner - Complete Ignite API integration
MEDITECH - HL7 protocol optimized
Integration standards
FHIR - Modern RESTful API standard
HL7 v2 - Traditional messaging protocols
Direct APIs - Real-time data exchange
Cloud exchange - Scalable integration
Interface engines - Work with existing infrastructure
Data feeds required
ADT (Admit/Discharge/Transfer)
Lab orders & results
Radiology orders & results
Cardiology orders & results
Disposition orders & events
Clinical notes & flowsheets
Security & compliance
HITRUST certified - Comprehensive security framework
SOC2 type II - Audited security controls
HIPAA compliant - Full PHI protection
TLS 1.2+ - Enterprise-grade encryption
Full audit logging - Complete activity tracking
Advanced AI technology platform
AI wait time prediction - Most accurate using 100+ factors including patient severity, staffing, and real-time ED conditions
Doctor-to-patient translator - 99.4% safety rating, AI converts medical jargon to 5th-grade reading level
AI-powered education - 2,000+ video library, automatically prescribes relevant educational content based on patient's condition
Multi-language support - 10+ languages, professional translation of all content including SMS and follow-up communications
Proven clinical & financial outcomes
Patient satisfaction boost - Elevate HCAHPS scores from 2 to 4+ stars, 97% patient satisfaction rating with 55%+ adoption rate
Reduced length of stay - Half-day reduction in LOS, 10-15 minutes saved per ED visit, totaling 25+ hours daily for average 40k-visit ED
Lower readmissions - 6% reduction in 30-day readmissions, AI-powered discharge summaries improve medication compliance
Revenue generation - $36M+ in downstream revenue, improved patient loyalty and 1.3-star boost in Google ratings
Nurse time savings - 2,200+ hours saved per hospital annually, automated patient education and updates reduce interruptions
LWBS reduction - 36% reduction in left-without-being-seen rates, accurate wait times and automated acknowledgments
Common integration concerns - addressed
Proven results
97%
Patient satisfaction
99.9%
System uptime
<2s
Response time
100+
Hospitals
5M+
Patients served
Ready to transform your patient experience?
Join 100+ hospitals already using Vital to achieve measurable improvements in patient satisfaction, clinical outcomes, and operational efficiency.
Schedule implementation call