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In October 2020, Ryan Randall sat alone in a hospital parking lot while his 15-month-old son who had just had a seizure was inside. COVID protocols meant only one parent could be with him. All Ryan had was his phone, waiting for a text that might not come in time.
That night of silence and uncertainty became the reason he joined Vital.
A year later, Ryan walked into an Emory ER for his own care and encountered a platform built by an ER doctor: real-time updates sent straight to his phone, no download required. He recognized immediately what it could have meant for his family that night.
Now Vital's VP of Commercial, Ryan shares the personal story behind his work, and why he believes no patient or family member should have to wait in silence.